Terms of Service

1. About these terms

These terms of service apply when you use the Bokoll.ai service (“the service”), provided by Daniel Rodolfo Treviño Bergman (“we”, “us”). By creating an account or using the service you accept these terms. You must be at least 18 years old to use the service, or authorized to represent the organization you use the service on behalf of.

2. The service

Bokoll.ai is an AI-based service that analyzes property listings from sites such as Booli and Hemnet. The service reads the available documents — such as annual reports (årsredovisningar), inspection reports (besiktningsprotokoll) and association bylaws (stadgar) — and compiles key figures, potential risks and price indications. The analysis is an informational aid and does not replace a professional inspection or financial, legal or other advice.

3. Account

• You are responsible for keeping your login credentials confidential.
• You are responsible for all activity that occurs through your account.
• The information you provide must be accurate and kept up to date.

4. Prices and payment

Scan packages are sold in Swedish kronor (SEK). Current prices are shown in the service before purchase. Purchased scans are valid for 12 months from the date of purchase. Registered users also receive one free scan per week.

5. Refunds

30-day money-back guarantee: We offer a full refund if you request it within 30 days of the purchase date. Refunds are handled by our payment partner Paddle in accordance with Paddle’s refund policy. Request a refund via paddle.net or by contacting us at hej@bokoll.app.

Failed scans: If a scan fails or is incomplete due to a technical error, you can always re-run it at no extra cost directly in the service. If the problem persists we will return the scan to your balance or refund it — contact us at hej@bokoll.app and we will help you.

6. Acceptable use

You may not use the service to:

• violate the law or third-party rights, including intellectual property rights,
• send spam, commit fraud or mislead others,
• interfere with the security or operation of the service, e.g. through malicious code, intrusion attempts or automated bulk retrieval (scraping) of content,
• circumvent technical limitations, quotas or the safety mechanisms of the AI models,
• decompile, copy or resell the service or parts of it,
• create or distribute illegal, threatening or offensive content.

7. AI-generated content

• Analyses are generated with the help of AI and may contain errors or omissions. Always verify important information against the source documents before making decisions.
• Price indications and bidding ranges are statistical estimates — not advice or recommendations to place a particular bid. Decisions you make based on the service are your own responsibility.
• You are responsible for the material and links you submit, for how you use the analysis results, and for having the right to share the material with us.
• We reserve the right to moderate, restrict or remove content and to decline analyses that violate these terms.

8. Intellectual property

The service, including software, design, trademarks and documentation, is owned by us or our licensors. You receive a limited, non-exclusive and non-transferable right to use the service according to your plan. You retain the rights to material you submit and grant us a limited license to process it solely to provide the service. Rights holders who believe content in the service infringes their rights can contact us at hej@bokoll.app — accounts may be suspended for repeated infringements.

9. Service level and third-party data

We strive for high availability but do not guarantee that the service will be uninterrupted or error-free. The analyses rely on data from third-party sources (e.g. Booli, Hemnet and brokers’ documents) whose availability and content can change outside our control.

10. Suspension and termination

We may suspend or terminate your access in the event of a material breach of these terms, non-payment, security or fraud risk, or repeated violations. You can stop using the service at any time and request that your account be deleted. Upon termination, your data is deleted in accordance with our privacy policy.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential damages, such as lost profits or lost data. Our aggregate liability is limited to the fees you have paid for the service during the last 12 months. Nothing in these terms limits liability for intent or gross negligence, or rights you have under mandatory consumer protection law.

12. Changes to these terms

We may update these terms. In the event of material changes we will inform you in the service or by email. Continued use after the changes take effect means you accept the new terms.

13. Governing law and disputes

Swedish law governs these terms. Disputes are settled by Swedish general courts. As a consumer you may also turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) or use the European Commission’s online dispute resolution platform.

14. Contact

Daniel Rodolfo Treviño Bergman
Email: hej@bokoll.app